Diversified and Global Experience
Experience
- Experience – 24 Years
- Delivery Management – 15 Years
- Client & Stakeholder Management – 15 Years
- Operations Management – 15 Years
- Financial / Budget / P&L – 15 Years
- Engineering Management – 15 Years
- People Management – 15 Years
- Served Global Clients – 21 Years
- Worked for US MNCs – 16 Years
- IT Services – 14 Years
- IT Product – 10 Years
- Agile / Scrum / SAFe – 15 Years
Delivery Management
- Client Management
- Pre-sales Support
- Engineering Management
- Cloud Infra Management
- Support & Service Management
- Quality Management
- DevOps Management
- Program Management
- Operations Management
- People/Org Management
- Financial/P&L Management
- Stakeholder Management
Programs / Scope
- Application Development and Management (ADM)
- Application Management Services (AMS)
- Re-engineering
- Product Development & Maintenance (PDM)
- Product Engineering
- Cloud Infra Management
- Digital Transformation
- Modernization
- Production Support
- Service Management
Industries
- Banking and Financial Services (BFS) / FinTech
- Education / EduTech
- ERP/SCM (Supply Chain Management)
- Manufacturing & Retail
- US Healthcare Insurance
- Digital Marketing / MarTech
- Government / GovTech
- Chemicals / Paints
- Mining
- Fertilizer
Global Clients
- JP Morgan Chase
- Bank of Ireland
- ABSA Bank
- BHP Billiton
- California State Govt. (US)
- ADvTECH
- Stellenbosch University
- False Bay College
- University of Western Cape
- CANNA
Employments
- Accenture
- Deloitte
- NTT Data
- TCS
- LSI Logic
- Blue Yonder (JDA)
- Anteriad (True Influence)
- Edifecs
- CANNA
Geographies
- USA
- Canada
- Latin America
- UK
- Ireland
- Europe
- South Africa
- Australia
- New Zealand
- Singapore
Technologies
- Cloud – AWS, EC2, RedShift, Azure, GCP, BigQuery
- Web Technologies – Java, J2SE, J2EE, Spring, Hibernate
- C, C++, Cobol
- Unix – SCO, HPUX, AIX, Solaris, Linux
- Windows, VC++
- RDBMS – Oracle, Sybase, MSSQL, MySQL
- IBM Mainframe – MVS, DB2, IMS, Cobol
- Middleware – Tuxedo, MQ Series, Active MQ, RabbitMQ
Architectures
- Model View Controller (MVC)
- Service Oriented Architecture (SOA)
- REST API
- n-Tier Client/Server
- Publish/Subscribe
- Request/Response
- Event Broker
- Distributed Computing
- Microservices
- Containerization
- Hybrid Multitenancy
Methodologies
- Agile/SAFe
- Scrum
- Kanban
- Iterative
- Prototype
- Waterfall
- Spiral
Stakeholders
- Clients
- Sales & Marketing
- Solution Architect
- Product Management
- Finance
- HR / Recruitment
- Implementation
- Customer Success
Delivery & Operations Management
Client Management
- Escalation Management
- Conflict/Priority Management
- Scope Management
- Relationship
- Collaboration
- Communication
- CSAT
Business Models
- Fixed Price
- Time & Material
- Off-shore/On-site
- 100% Off-shore
- Follow-The-Sun
- B2B
- B2C
Stakeholder Management
- Pre-sales Support
- Estimation PoC RFP RFQ
- Priorities & Conflicts
- Challenges
- Collaboration
- Communication
Program Management
- Planning & Execution
- Hybrid Agile/SAFe/ART
- Productivity & Efficiency
- Risks/Issues Management
- OKR
- GDPR
Financial / P&L Management
- Budget Management
- HR Resource Utilization
- Cloud Cost Optimization
- Operational Cost Reduction
- Higher Profitability
People Management
- Global Multicultural Teams
- People Development
- Organization Culture
- Hiring Training Retention
- Appraisal KPI ESAT
- Coach Counsel Mentor
Process Management
- Clients’ Escalation
- Communication
- Cross-Functional Collaboration
- Support & Services
- Engineering Management
- Cloud Infra Management
Operations Management
- Strategy & Implementation
- Governance
- IT Delivery Process
- S&M Collaboration
- HR Management
- Finance Management
- Administration
Engineering/Technology Management
Cloud/Infra & DevOps Management
- Infrastructure Strategy
- Cloud Management
- Cloud Cost Optimization
- Cloud-to-Cloud Migration
- Hybrid Multitenancy
- Distributed Deployment
- CICD SRE
- Cloud Security
- High Availability, Scalability
Engineering & Quality Management
- Roadmap Management
- Architecture / Design Strategy
- Development Strategy
- Standards Guidelines Practices
- Application Security Measures
- Quality Assurance Strategy
- Automation – Unit Test, Regression, Performance, Smoke, Sanity
- System Integration Test
- UAT Support
Support & Service Management
- Production Support 24×7
- SLA Management
- Change Request
- Change Approval Board
- Continuous Service Improvement
- Incident Management, Triage
- Problem Management
- Post Incident Review (PIR)
- Root Cause Analysis (RCA)
- Incident Trend Analysis