Diversified and Global Experience
Experience
- Total Experience – 24 Years
- Delivery Management – 15 Years
- Client Management – 15 Years
- Operations and P&L – 15 Years
- Served Global Clients – 21 Years
- Worked for US MNCs – 16 Years
- Hands-on Developer – 15 Years
- Services – 14 Years
- Product – 10 Years
- Agile / Scrum / SAFe – 15 Years
Delivery Management
- Client Management
- Pre-sales Support
- Engineering Management
- Cloud Infra Management
- Support & Service Management
- Quality Management
- DevOps Management
- Program Management
- Operations Management
- People/Org Management
- Financial/P&L Management
- Stakeholder Management
Programs / Scope
- Application Development and Management (ADM)
- Application Management Services (AMS)
- Re-engineering
- Product Development & Engineering (PDE)
- Cloud Infra Management
- Digital Transformation
- Modernization
- Production Support
- Service Management
Industries
- Banking and Financial Services and Insurance (BFS) / FinTech
- Education / EduTech
- ERP/SCM (Supply Chain Management)
- Manufacturing & Retail
- Healthcare
- Digital Marketing / MarTech
- Government / GovTech
- Chemicals / Paints
- Mining
Global Clients
- JP Morgan Chase
- Bank of Ireland
- ABSA Bank
- BHP Billiton
- California State Govt. (US)
- ADvTECH
- Stellenbosch University
- False Bay College
- University of Western Cape
Employments
- Accenture
- Deloitte
- NTT Data
- TCS
- LSI Logic
- Blue Yonder (JDA)
- Anetriad (True Influence)
- Edifecs
Geographies
- USA
- UK
- Ireland
- South Africa (Johannesburg)
- Australia
- Singapore
Stakeholders
- Clients
- Sales & Marketing
- Solution Architect
- Product Management
- Finance
- HR / Recruitment
- Implementation
- Customer Success
Technologies
- Cloud – AWS, EC2, RedShift, Azure, GCP, BigQuery
- Web Technologies – Java, J2SE, J2EE, Spring, Hibernate
- Unix, C, C++, Cobol
- SCO, HPUX, AIX, Solaris, Linux
- Windows, VC++
- RDBMS – Oracle, Sybase, MSSQL, MySQL
- IBM Mainframe – MVS, DB2, IMS, Cobol
- Middleware – Tuxedo, MQ Series, Active MQ, RabbitMQ
Architectures
- Model View Controller (MVC)
- Service Oriented Architecture (SOA)
- REST API
- n-Tier Client/Server
- Publish/Subscribe
- Request/Response
- Event Broker
- Distributed Computing
- Microservices
- Containerization
- Hybrid Multitenancy
Methodologies
- Agile/SAFe
- Scrum
- Kanban
- Iterative
- Prototype
- Waterfall
- Spiral
Delivery Management
Client Management
- Escalation Management
- Conflict/Priority Management
- Account Mining
- Relationship
- Collaboration
- Communication
- CSAT
Business Models
- Fixed Price
- Time & Material
- Off-shore/On-site
- 100% Off-shore
- Follow-The-Sun
- B2B
- B2C
Stakeholder Management
- Pre-sales Support
- Estimation PoC RFP RFQ
- Priorities Conflicts
- Challenges
- Collaboration
- Communication
Program & Process Management
- Program Strategy Planning Execution
- Process Establishment
- Hybrid Agile/SAFe
- Productivity Efficiency Quality
- Risks/Issues Management
- OKR
Financial / P&L Management
- Budget Management
- Resource Utilization (h/w, s/w, HR)
- Operational Cost Reduction
- Higher Profitability
People Management
- Global Multicultural Teams
- Managers Architects Analysts
- Engineers Testers
- Hiring Training Retention
- Appraisal KPI ESAT
Business Services
- Root Cause Analysis (RCA)
- Business Planning
- Financial Planning
- Financial Statement
- Business Strategy
- Technology Strategy
Engineering/Technology Management
Digital Transformation
- Consultancy
- Assessment
- Solutioning
- Business Process Automation
- IT Application / Product Services
- Cloud / Infra Services
IT Modernization
- Consultancy
- Assessment
- Solutioning
- Application and Product Modernization
- Re-engineering
- Cloud Migration
Engineering Management
- Roadmap Management
- Architecture / Design Strategy
- Development Strategy
- Standards, Guidelines, Practices
- Application Security Measures
Cloud/Infra & DevOps Management
- Infrastructure Strategy
- Cloud Management
- Cloud Cost Optimization
- Cloud-to-Cloud Migration
- Hybrid Multitenancy
- Distributed Deployment
- CICD SRE
- Cloud Security
- High Availability, Scalability
Quality Management
- Quality Assurance Strategy
- Automation – Unit Test, Regression, Performance, Smoke, Sanity
- System Test
- UAT Support
- GDPR
Support & Service Management
- Production Support 24×7
- SLA Management
- Change Request
- Change Approval Board
- Continuous Service Improvement
- Incident Management, Triage
- Problem Management
- Post Incident Review (PIR)
- Root Cause Analysis (RCA)
- Incident Trend Analysis