Program: Transforming India IT GCC into SBU (Strategic Business Unit) for delivering solution to Indian IT industry along with delivering AMS (Application Management Services) of CANNA Marketing ERP platform. Industry: Plant fertilizer marketing across US, Canada, LATAM, UK, Europe, and ANZ. Business Model: Time & Material (T&M) / GCC Employer: CANNA Corporate BV, Netherlands Location: Kochi, Kerala Role: GM / Center Head - India IT GCC
Problem, Action & Result
Problem: India IT GCC required transformation into a SBU (Strategic Business Unit) for serving Indian IT industry along with delivering AMS (Application Management Services) of CANNA Marketing ERP platform. Action: Established digital presence of GCC for serving local customers. Executed digital marketing channels for customer acquisition. Led transformation of vendor ecosystem and delivery model, digital infrastructure, and facility framework, and scaled capability for providing end-to-end IT services. Result: Improved operational cost, capability growth, execution discipline, and scalability.Action