Application Management Services - SaaS ERP Odoo
Program Briefing
Program: Running India IT GCC operations delivering AMS of Odoo ERP SaaS platform
Industry: Plant Fertilizer Marketing; across USA, Canada, LATAM, UK, Europe, ANZ
Business Model: GCC, Cochin, India
Employer: CANNA Corporate BV, Netherlands
Location: Cochin
Role: GM / Center Head – India IT GCC Operations
Program Description
- GCC building for running IT operations of CANNA; delivering Odoo engineering and production support.
- Organizational growth, capability development and vendor ecosystem build-up.
- Establishing organization branding and the GCC as independent cost center.
Role: Center Head
- Strategized, planned and executed GCC building for running IT operations of CANNA.
- Led organizational growth, capability development, infrastructure and facility building.
- Drove improving vendor ecosystem for IT and non-IT (Payroll, Legal, HR/Recruitment, etc.) outsourcing.
- Managed establishing organization branding across India and APAC region.
- Took initiative establishing the GCC as independent cost center.
- Delivered application management and production support of Odoo ERP SaaS platform.