Product Development - ERP/SCM WEB Platform

Program Briefing

Program: Product Development of Supply Chain Management Web platform; and, Maintenance and Production Support of ERP product

Industry: Global Manufacturing and Retail

Business Model: Offshore / GCC (Hyderabad) / Onsite (USA)

Employer: Blue Yonder (former JDA Software (former Manugistics)), USA

Location: Hyderabad

Role: Senior Technical Delivery Manager

Program Description

  • Product Development of Supply Chain Planning and Optimization (SCPO) web platform based on dynamic demand forecasting.
  • Maintenance and production support of ERP (Enterprise Resource Planning) products for “Contract Manufacturing”, MTO (Make-To-Order), MRO (Maintenance, Repair and Overhaul) and Manufacturing Shop Floor “Sequencing”.

Architecture / Technology

  • SCM product SCPO is built on 3-tier Client/Server, Model View Controller (MVC, WebLogic, Java/J2EE), Pipeline, Service Oriented Architecture (SOA) and Distributed Computing architecture with backend Oracle DB server.
  • ERP product suite is built on Unix/C/C++/Cobol with backend Oracle DB server.

Role: Senior Technical Delivery Manager

  • Strategized, planned and executed development and support program.
  • Collaborated and communicated with product management, customer success and other stakeholders for delivering SCM product roadmap following Agile/Scrum and ERP support following Kanban improving clients’ business values.
  • Built and managed high-performing multiple product teams for delivery excellence of product and support services.
  • Managed escalations, finances and delivery governances/operations excellence.
  • Led architecture, engineering, support, service management and continuous improvement through implementation of ITIL, RCA, Trend Analysis and actionable closure.